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Pup Chat.

A safer place for kids to chat and belong.

PupChat is a messenger for kids, created to make digital conversations feel fun, familiar and safe. The app and website needed to earn parents' trust without making children feel like safety was a lecture.

Product designSafetyApp UI
Capybara in lime Alina Makovei merch presenting the real Pup Chat website and app screens across desktop, laptop, tablet and phone

Sector

Children's safe messaging

Year

2025

Timeline

9 weeks to first release

Headline result

8k members in 90 days

Pup Chat design work
01

What was going wrong

The early experience made children work too hard before they could start chatting, while the safety story parents needed was not clear enough. The product needed to feel simple for kids and reassuring for adults at the same time.

02

What we did about it

We cut onboarding to three clear taps, designed friendly messaging screens with age-appropriate language and made privacy and safety choices easy to understand. A reusable component kit kept every new screen consistent for the development team.

03

Where it landed

Eight thousand members joined in the first ninety days, and roughly two thirds posted in their first week. The experience stayed playful for children while giving families a clearer sense of how PupChat keeps conversations safe.

8k

Members in 90 days

3 taps

To join in

66%

Post in their first week

Koala in lime Alina Makovei merch presenting the project analytics

What the client said.

Sante Active logo

Paul Nugent

Founder, Sante Active

Alina took a very messy brief and gave us a brand we're genuinely proud of. Bold work, zero faff, and she explained every decision without making us feel daft.

Next one along.